1. Accepted Payment Methods

We offer secure and convenient payment options, including:

• Credit/Debit Cards (Visa, MasterCard, AMEX)
• Bank Transfers
• Cash on Delivery (COD)

2. Payment Processing

• All payments are processed through secure, encrypted gateways.
• We do not store or have access to your card details – all transactions are handled by our trusted payment providers.
• Your order will be confirmed once the payment is successfully processed.

3. Pricing & Currency

• All prices listed on our website are in Sri Lankan Rupees and include applicable taxes unless stated otherwise.
• Prices are subject to change without prior notice, but any confirmed orders will not be affected.

4. Refund & Cancellation Policy

We aim to ensure 100% customer satisfaction. However, if you need to cancel or request a refund:

• Order Cancellation:
  • If you cancel your order before it is shipped, you will receive a full refund.
  • Once an order is dispatched, cancellation is not possible.
• Refunds & Returns:
  • Refunds are only applicable for damaged, defective, or incorrect items received.
  • To request a refund, contact our support team within 7 days of delivery with proof (photos/videos).
  • Refunds will be processed within 3 business days and credited to your original payment method.

5. Failed or Declined Transactions

• If a payment fails due to insufficient funds, incorrect details, or a network issue, please try again or use a different method.
• If your account is charged but you don’t receive an order confirmation, contact us immediately.

6. Security & Fraud Prevention

• We use SSL encryption and secure payment gateways to protect your transactions.
• Any suspicious or fraudulent transactions will be reported, and we reserve the right to cancel such orders.

7. Contact Us for Payment Issues

If you have any questions about this Privacy Policy, please contact us at:
📩 Email: [email protected]

📞 Phone: 0774120900

📍 Address: No. 16/4/A, Colombo Road, Biyagama Pahala, Biyagama.